APS Bank: Automating the Bank's workflow through digitisation - Digital Transformation in Banking

The optimisation of the Bank’s printing fleet and the integration of uniFLOW output management software on all Canon multi-functional printers (MFPs), has revealed multiple quick wins to the Bank, reducing costs by about 20%.  Thanks to the combined solution of Canon MFPs and uniFLOW software, the Bank is now able to identify users and departments with heavy printing requirements, control users, set default printing settings on the machines, and most importantly, limit the risk of data privacy breaches.

With the introduction of Planet Press, a digital output software, Avantech provided the Bank with a single platform that accepts digital output from 3rd party software and generates it into a customised, printed and digitized version. The Bank can now generate a large amount of customised monthly statements in a very short period of time.

A number of Canon document scanners were installed throughout the Bank’s branches, enabling staff members to scan various customer documents directly from the branch’s frontline, thus enhancing the digitisation process.

The implementation of Scan2x Intelligent Capture software on all the Bank’s scanners, PCs and multi-functional devices, enabled document capture to every user in the bank with just a click of a button. This system ensured that every document is consistently scanned, indexed and archived in a secure and controlled manner, and that the metadata extracted is checking with Line of Business applications to alert the user directly of any irregularities. This process happens in real time, thus improving the customer experience, easing administration load and eliminating human error. 

All APS’s digital documents are being saved into Therefore™, a managed backed-up document repository. Therefore™ provides authorised staff with simultaneous, instant and secure access to documents.  All document and user activities are audited. This, together with other security features, helps the bank meet GDPR requirements.

The solutions offered by Avantech enabled APS Bank to create an end-to-end automated workflow; enhancing efficiency, collaboration and information security – while cutting downtime and reducing overheads.